Account & Data Deletion

1. App & Developer

App: Signito · Developer: CODFY Co., Ltd.

2. How to Delete Your Account

You delete your account from within the app: open the app → Settings → My Profile → Delete Account (Withdraw) → review the notice and confirm. Your account and related data are permanently deleted immediately and cannot be recovered.

Because the Company does not collect personal information such as email, phone number, or legal name, it cannot verify the identity or account behind an out-of-app request, so such requests cannot be processed. Account deletion is therefore available only in the app as described above.

3. Data That Is Deleted

On account deletion, the following data is permanently deleted immediately and cannot be recovered.

• Account info: ID, nickname, profile image, status message, and hashed password and recovery code
• Friend and block lists, registered devices, and login sessions
• Credits and purchase/gift history (including Premium entitlement balance)
• Team memberships, group chat rooms you own (deleted), and rooms you have joined (you are removed)
• Messages and attachments: end-to-end encrypted (the Company cannot read them) and deleted per the retention period you set.

4. Data That Is Retained

The Company retains no personal information after account deletion. In-app purchase transaction records, however, are kept by the payment processors, Apple and Google, under their store policies and applicable law (any additional retention period follows each store’s policy); the Company does not hold them.

5. Contact

For questions about deletion, contact support@codfy.io. Note that account deletion itself can only be performed in the app because the Company cannot verify your identity.