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Refund Policy

Last updated: 2026-06-27

Signito Premium is sold as a one-time in-app purchase on the Apple App Store and Google Play. It does not auto-renew; payment and refunds follow each store’s policies.

1. Premium (One-Time Purchase)

Premium is a one-time in-app purchase that adds the period you choose to your account. It does not auto-renew; when the period ends, your account returns to the free tier, and you can purchase again to continue.

2. How Refunds Work (Through the Stores)

Because purchases are made in-app, refunds are processed through the store where you paid (Apple/Google). Apple follows the App Store refund request process and Google follows Google Play’s refund policy, and the Company does not accept direct payments outside the stores.

When a refund is confirmed by the store, the Premium entitlement granted by that purchase is automatically revoked, which may end your Premium access.

3. Withdrawal of Purchase

Under Korea’s Act on the Consumer Protection in Electronic Commerce, you may withdraw your purchase within 7 days of the payment date.

However, Premium is digital content; once your Premium use has begun after purchase, withdrawal is restricted for the portion already provided. If use has not begun, withdrawal is available.

4. Refunds for the Company’s Fault

If you cannot properly use Premium due to the Company’s fault (such as a serious defect or outage), the Company takes the necessary measures, including refunds, in accordance with applicable law. In that case, refunds are handled through the store or by arrangement via the contact below.

5. Purchases by Minors

If a minor made a purchase without the consent of a legal representative, the minor or the legal representative may cancel the purchase and request a refund under applicable law. This can be handled through the store where the purchase was made or via the contact below.

6. Gift Purchases

To prevent refund abuse, gifting may be restricted for a period after purchase, and once gifted Premium has been applied to the recipient, refunds may be limited. Details follow each store’s policy and applicable law.

7. Erroneous or Duplicate Charges

If you suspect a duplicate or erroneous charge, please notify the store where you paid or use the contact below. Where withdrawal or a refund is warranted, it is handled in accordance with applicable law.

8. Contact

For further refund questions, contact us at the support details at the bottom of this site (support@codfy.io / 1551-5730). Store refunds are handled fastest through that store’s own support.